Find some of Cloudflare’s most frequently asked questions about our plans, getting started, and billing.
Cloudflare protects and accelerates any website online. Once your website is a part of the Cloudflare community, its web traffic is routed through our intelligent global network. We automatically optimize the delivery of your web pages so your visitors get the fastest page load times and best performance. We also block threats and limit abusive bots and crawlers from wasting your bandwidth and server resources.
To learn more about how Cloudflare works, view our knowledge base article.
The easiest way to learn how to use Cloudflare is to sign-up, which takes less than 5 minutes.
You can find them at https://www.cloudflare.com/terms/
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Cloudflare provides a SLA for our Business and Enterprise plans.
Cloudflare's Business plan offers a 100% uptime guarantee. In the event of downtime, customers receive a service credit against their monthly fee, in proportion to the respective disruption and affected customer ratio. You can view the full Business plan SLA, here: https://www.cloudflare.com/business-sla/
Cloudflare Enterprise customers receive a 10x credit (included in the Standard Success Offering) against the monthly fee, in proportion to the respective disruption and affected customer ratio. The Premium Success Offering includes 25x reimbursement uptime SLA. You can view the full Enterprise plan SLA, here: https://www.cloudflare.com/enterprise-support-sla/